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Customers Frequently Asked Questions (FAQ)

Here is a list of some of the most popularly asked, and most recent questions and their answers:

Q: How long does it take to receive my order?
A:Using US Postal Service Priority Mail, you should receive your package within two weeks. International shipping could take as long as 4 weeks. We also have FedEx Next Day and FedEx 2nd Day shipping available. These are shipped out within one business day of your order.

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Q: What do you charge for shipping?
A:We charge $4.30 shipping for the first item and $1.65 for each additional item if shipped within the U.S. Click here for international shipping charges. FedEx rates are based on shipping zones. You can view the rates for your order during the checkout process.

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Q: What if I don't like something, or it breaks during shipping.
A:Your complete satisfaction is very important to us! We guarantee that if you do not like your merchandise, or it is broken, you can return it and get your money back. This 100% satisfaction money-back guarantee is good for 30 days.

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Q: How do I cancel an order?
A:If you need to cancel your order, simply e-mail us at service@cafepress.com. Please include the invoice number of the item that you would like to cancel to insure accuracy.

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Q: I do not live in the United States. May I still buy merchandise?
A:You sure can! We ship merchandise all over the world!

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Q: What is the printing process used on the t-shirts?
A: We use a dye sublimation printing process for mugs and mousepads and digital transfers for all apparel. These processes are similar in quality to screen printing, with no image cracking, peeling or fading.

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Q: May I get T-shirts in colors other than white?
A:Unfortunately, we have not yet found a way to print a good quality product on a dark background. We certainly would love to offer colors other than white and ash grey, and will continue to search for a means to do so while maintaining superior quality.

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Q: What about XXL T-shirts?
A: We offer 2X, 3X and 4X shirts.

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Q: May I pay by check or money order?
A:Absolutely! To place an order using a personal check or money order, purchase your products online as if paying by credit card. When prompted to enter your credit card number, simply check the box marked "Pay by Check or Money Order" and click continue. Once you complete your order, you will be given an Order Number and shown a final receipt page. Print and mail this page with your payment to: CafePress.com - Orders 1933 Davis Street, Suite 204 San Leandro, CA 94577 Please write your Order Number on your check/money order. If you are unable to print your receipt, please include a note with your check clearly stating your Order Number.

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Q: What if I have a question that is not on this FAQ?
A: Don't worry..we're here for you! You can e-mail us at : service@cafepress.com.

Or to get your own personal customer service rep, simply click here! You can also call our toll-free customer service line at (877) 809-1659.

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Our Product Line
Currently includes:

T-Shirts!
100% cotton white Hanes Beefy-T's in sizes:
Kids: Small, Medium and Large
Adults: Small (34-36), Medium (38-40), Large (42-44), X-large (46-48), 2X-large (50-52), 3X-large (54-56) and 4X-large (58-60)


Grey T-shirts!
100% cotton ash grey Hanes Beefy-T's in sizes:
Adults: Small (34-36), Medium (38-40), Large (42-44), X-large (46-48), 2X-large (50-52), 3X-large (54-56), and 4X-large (58-60)


Long Sleeve T-shirts!
Hanes 100% cotton long sleeve T-shirts in sizes:
Adults: Small (34-36), Medium (38-40), Large (42-44), X-large (46-48), 2X-large (50-52) and 3X-large (54-56)


Baby Doll T-shirts!
Anvil 100% cotton Baby Doll T-shirts in sizes:
Women's: Extra-Small, Small, Medium, and Large


Mugs!
15 oz, dishwasher and microwave safe ceramic coffee mugs

Mousepads!
High-quality, standard sized, premium cloth covered mousepads


Coming soon...
  • Tank Tops (Men's and Women's)
  • Baseball Hats
  • Aprons
  • Tote bags
  • and much more!